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Frequently Asked Questions

Will I receive a certificate?

Yes, upon successful course completion you will able to print your certificate directly from your computer. Certificates for your completed courses can be found on the course records page once you login.

Are your courses accredited?

Yes. Corexcel is approved as an Authorized Provider by the International Association for Continuing Education and Training (IACET). Many of our courses carry multiple accreditations through Corexcel’s partnership with several reputable organizations. You will find courses accredited for IACET CEUs, HRCI credits, CFRE points and/or PMI PDUs as appropriate for the topic.

How long will I have access to my course?

Many courses have 30 day access, though access length may vary for longer courses and will be listed on course description pages.

How long does it take to complete a course?

Completion time is dependent on several factors. A student's prior knowledge, Internet connection speed, reading comprehension, optional exercises and videos all contribute to how quickly students complete our courses. Average completion time is listed on course description pages.

Are textbooks required?

Most courses do not require textbooks. However, some Project Management courses do require that you have access to the PMBOK® Guide or other materials on the PMI reading list. Any course requiring textbook access will list it on the course description page.

How do I purchase a course?

Once you click on the Start Course or Register Now button, you will be taken to our secure shopping cart where you will enter your contact information and billing information. Payment methods accepted are Visa, MasterCard, American Express, and PayPal. A confirmation email will then be sent to you with your course access information.

I have not received my login information.

If you pay for the course and do not receive your login email within a few minutes, please check your spam or bulk mail folders. If you still cannot find the email please contact Corexcel at 888-658-6641 or through our contact form. A representative will resolve the issue during normal business hours 9:00 am to 5:30 pm EST Monday through Friday.

I forgot my password.

If you lost or forgot your password, visit and click the “Forgot your password?” link for instructions on retrieving your password.

What are the system requirements for taking these courses?

  • Access to an Internet connection
  • Windows XP, Vista, 7, 8 or Mac OS X Operating System
  • One of the last three versions of a major Internet browser, such as Internet Explorer, Mozilla Firefox, or Google Chrome
  • Web browser support for cookies (typically enabled by default)
  • Adobe Reader or Adobe Acrobat – Download Adobe Reader (free)
  • An installation of Adobe's Flash Player 8 (or higher) – Download Adobe Flash Player (free)

What is your policy regarding refunds?

A refund (less a 10% cancellation fee) may be requested up to 5 days from the date of purchase. Refunds cannot be issued after 5 days or if more than 10% of the course has been completed.